US Shipping Policy
- We ship via USPS on the next business day after receiving an order. We are closed on weekends and federal holidays. The buyer will receive an email with a tracking number once the order has shipped.
- Standard shipping prices are as follows:
- USPS First Class - 3-5 days $3.99
- USPS Priority - 2-3 days $8.99
- USPS Express - 1-2 days $39.99
- The buyer must provide a valid shipping address. Packages that are returned back to us due to an invalid address can be reshipped at customers’ expense or refunded less the shipping charges.
International Shipping Policy
- You can view our most updated international shipping quotes during checkout or contact us for more information.
- Buyers are responsible for customs duties, taxes, and other regional charges and are not included in our shipping charge.
- Packages returned back to us due to non-payment of import duties can be reshipped at customers’ expense or refunded less the shipping charges.
- We currently offer international shipping for custom-fit grillz to US APOs/FPOs, as well as the following countries:
- Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, Norway, South Korea, Sweden, Switzerland, United Kingdom.
Depending on what you ordered, you can expect the following:
- Custom Grillz - We will send mold kits within 1 business day.
- Custom Pendants - We will send a shipment confirmation, but the package will not be shipped for 6-8 weeks to allow for production.
- Custom Jewelry - We will send a shipment confirmation, but the package will not be shipped until production is finished, which varies from design to design.
- Pre-made Jewelry - We will send your order out within 1 business day.
- A Mix - We will ship out the physical products within 1 business day and then send a second package with your custom jewelry if ordered. (If you ordered a chain with a custom pendant, we will hold the chain until the pendant is completed.)